privacy policy
At Nola Natural Soap, we respect your privacy and recognize the importance of protecting your personal data. This policy explains how we collect, use, and protect the information you provide when you use our website.
1. Information we collect
When you browse or make a purchase from our store, we may collect the following information:
full name
Email address
phone number
Shipping and Billing Address
Payment Information (Payment card data is not stored directly, but is processed through a secure payment service provider)
Order history and purchase preferences
2. How to use the information
We use the information we collect for the following purposes:
Processing orders and delivering products
Contacting you regarding your requests or inquiries
Improve your shopping experience and customer service
Sending promotional offers or updates (with your express consent)
3. Data Protection
We are committed to taking all technical and organizational measures to protect your data from unauthorized access, illegal use, loss, or destruction. Payment data is processed using secure encryption protocols and in collaboration with trusted service providers.
4. Sharing information with third parties
We do not sell or share your personal information with any third party for commercial purposes. We may share limited information with:
Shipping companies to deliver orders
Secure payment providers for payment processing
Legal authorities if required by law
5. Cookies
Our store uses cookies to improve your user experience, such as saving your language settings or displaying related products. You can control cookies through your browser settings.
6. Your rights
You have the right at any time to:
Access to your personal data
Modify or correct your data
Request deletion of your data (except as needed for legal compliance or to complete operations)
Unsubscribe from our promotional messages
7. Modifications to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated revision date.
8. Contact us
If you have any questions regarding our privacy policy or your personal data, you can contact us via:
Customer Service: 00966590132722